Privacy Policy
Effective date: September 13, 2026
LRD Appliances Corp respects your privacy. This policy explains how we collect, use, protect, and disclose information when you request or receive appliance services from us.
Information we collect
We may collect information you provide directly, including your name, service address, telephone number, email address, appliance and repair details, appointment information, and communications with us.
How we use information
We use customer information to schedule and provide appliance services; send appointment confirmations and technician updates; provide estimates, repair-status updates, and invoices; respond to questions; maintain service records; and comply with legal obligations.
SMS and mobile information
We use mobile information only to provide the service communications the customer has requested or authorized. SMS consent is not transferred to third parties. Service providers that help us operate communications may process information only on our behalf and are required to protect it.
Consent and your choices
Customers may consent verbally during a service call before receiving messages. Consent to receive SMS messages is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance.
Information security and retention
We use reasonable administrative and technical measures to protect personal information. We retain information only as long as reasonably necessary for service, recordkeeping, legal, and business purposes.
Disclosure required by law
We may disclose information when required by law, legal process, or a valid government request, or when necessary to protect rights, safety, and property.
Policy updates
We may update this policy periodically. Changes will be posted here with an updated effective date.
Contact
For privacy questions or requests, contact LRD Appliances Corp through the same business telephone number used for your service communication, or reply HELP to an SMS from us.